Sokal Dealership Services

BDC Training

Our experience with dealerships has taught us two things: first, it can take time for your Business Cevelopment Center to mature, and two, the success of any Business Development Center lies outside the department as mush as within. 100% staff commitment is vital. For less than the cost of a doc fee, your staff could be trained and ready to maximize their leads.

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What Your BDC Needs

In today's market, it is important that Automotive BDC departments have solid foundations in place that allow them to be flexible in the ever-changing marketplace. We look at your Internet Sales Operation as having eight features that work together, just like an engine, to produce outstanding results for your dealership.

People

People

Culture

Culture

Process

Process

Marketing

Marketing

Metrics

Metrics

Technology

Technology

Customer Experience

Customer Experience

Training

Training

How It Works

Our Dealer Process Coaches work with you by adapting the best practices to fit in your ecosystem and to help produce the results you are looking for. We believe in a crawl, walk, and run approach to build long term behaviors with material that becomes personalized and to build empowerment in your BDC Department.

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What To Expect

Our coaches will work to strengthen your BDC department no matter what your dealership needs. This could be:

  • Light blue chevronBuilding the BDR from the ground up
  • Light blue chevronHiring and training new BDRs
  • Light blue chevronWord tracks, templates, and workflows
  • Light blue chevronInteractive training sessions
  • Light blue chevronStructure and adaptability to mold materials that fit your desired results
BDC Training

Reach out for more info

Tell us a little bit about your dealership's BDC and we will get the ball rolling as soon as possible!

Looking for a Different BDC Approach?

Gemini BDC

For only $8 a lead, you can have a fully managed BDC. Your headaches, extra fees, and anything else associated with managing your BDC can go away. Even staffing and training is handled with Gemini.

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Secret Shops

Shop your store the way your customers do. With Secret Shops, you can see every email or hear every call captured with response time data on a score card. See how your bDC compares to the competition.

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