From starting a new department, working with an existing department, or changing management within a BDC department of your business, Sokal can support your company and help you achieve business goals. Our team of professionals will come alongside your business to help with staffing, process improvement, and performance indicator strategies. For Dealership clients, Sokal’s knowledgeable team has the experience to design and maximize your productivity, making sure you deliver the best possible shopping experience for your guests.
Sokal can provide you with a suite of performance tools that help build a solid foundation for your business. These lead-tracking tools allow your company to evolve with the ever-changing marketplace and help you stay ahead of the competition. Our client data shows an average increase in internet leads being closed at 7 percent. The average increase for phone shopper leads being closed is 6 percent once our methods are applied.
Whether you need to post an ad, build your company’s bench strength, interview new applicants, or assess your staff talent level, Sokal can help you achieve your recruiting goals in a cost-effective manner. We can post your ad to the job listing sites of your choosing, communicate with applicants, set up interview times, and even conduct the interviews if necessary. Our team will bring the applicants to your company’s manager for approval if we find that they meet the job requirements.
During the interview process, we conduct an online assessment for the desired job position. While this assessment may seem commonplace, Sokal handles the setup and proctoring of this test so that your company’s management team can focus on making sales. Our business development representatives produce a minimum of 100 calls a day, and we guarantee managers and employees that will make a difference for your business.
Sokal can also train your new hires and other staff to ensure your business runs smoothly. Our expert team will conduct training that fits within the processes already established by your company. Working closely with your management team, Sokal will make sure that all of the job duties, core values, and company policies align flawlessly. From sales training to those new to your industry, to tenured managers, Sokal has the expertise to build a successful staff for your company.
Our agency offers introductory to advanced level training to fit your company’s immediate needs. The training team can also set up and provide a rehabilitation course for tenured staff members that need a refresher on company policies. Or, consider putting your company managers through our leadership training program to make sure they are supporting a vision and culture the leads to a better work environment.
Yearly stats show that people who complete our training have a 78 to 82 percent retention rate after 120 days. In addition, the companies with these trained staff members experience an increase of 3 to 9 percent to their customer satisfaction index. Let Sokal help you create a customer-minded selling culture by giving your staff the best training experience possible.