Sokal BDC Products

Gemini

Service BDC

Our Gemini BDC program is more than just managing leads. It's reaching out and following up with people who are already customers in your system. Gemini offers a true omni-channel approach for follow-up, including phone calls, text messages, and email - and no automation. We mean real people. Before your customer drives into your service lane, they will be provided with a consistent VIP experience.

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Issues That Go Away With Gemini

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No hiring

No hiring pains

Followup

No lack of follow-up

Sick

No calling out sick

Drama

No interoffice drama

HR Expenses

No payroll expenses

Distractions

No distractions

How Did We Get Here

Many dealerships aren't sure which BDC structure is right for them, but Gemini makes it easier. Instant engagement and strategic outreach will keep your technicians doing what they do best - servicing cars and creating a great customer experience at the dealership.

Car Service

Outbound Campaigns

Light blue chevronFirst appointment retention
Light blue chevronDue for service reminders
Light blue chevronService retention
Light blue chevronRecall list
Light blue chevronTrade in, trade up
Light blue chevronPost CSI follow-up

Reach out for more info

We'd love to give you some more info about our Gemini Service BDC program! Let us know a little about your company and your needs!

Looking for a Different BDC Approach?

Gemini Sales BDC

For only $8 a lead, you can have a fully managed BDC. Your headaches, extra fees, and anything else associated with managing your BDC can go away. Even staffing and training is handled with Gemini.

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Clearview

We know that 95% of consumers don't fill out a lead form when visiting your dealership website. This new technology makes it to easy to identify these anonymous shoppers and allows you to start a conversation.

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