Mystery Shopping

Shop your store and your competitors the same way your customers do: by phone or email! See how your BDC compares to the competition. With secret shopping you see every email or hear every call captured with response time data on a score card.

The Phone Package

Shop your own dealership and two of your competitors by phone for three consecutive weeks.

The Email Package

Shop your own dealership and two of your competitors by email for three consecutive weeks.

Phone & Email Package

Shop your own dealership and two of your competitors by phone and email for three consecutive weeks.

For pricing options and more information on how to get started with mystery shopping, fill out our  Contact Form and one of our experts will reach out with more information as soon as possible.